Anonymous User
March 4, 2025
The hotel is not far from Yuanjiang River. It is marked as five-star online. It looks like a five-star hotel. But the hotel is very old. The layout of the room is awkward and the facilities are very old. So it looks very hygienic. When checking in and checking out. The service at the front desk is average or even a bit poor. There is no standardized reception and polite language, and the service staff are expressionless. But when borrowing an umbrella, the service staff at the front desk has standardized service and polite language. The transportation is convenient and parking is convenient, but the overall service level does not reach the five-star level. It shows that the management of the hotel is not in place. There is no noodles for breakfast. There are not many varieties. The price is 328. But the day before, the Ramada Hotel in Jingzhou, Hubei, the same five-star hotel, cost 318. But the hygiene, conditions, facilities, and services are very different. In general, the stay experience is average.
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